Maintenance and Outages

On January 2, 2026, from 6am to 7pm, ITS will perform significant work on our data center. This essential work will result in an outage of the campus network in many buildings and an outage of many of our applications/systems.

Network and Phone Outage

During the maintenance, the network across campus will experience outages. Many buildings across campus, including most residence buildings and some academic and administrative buildings, will not have network or internet connectivity. The network will continue to work in the following buildings (not a full list):

• Academic Commons (AC)
• University Center (UC)
• Center for the Media Arts, Computers, and Design (CMACD)
• Alumni and Student Engagement Center (ASEC)

Teams’ phones in buildings with no network connectivity will not be operational; however, the Teams client on your cell phone or network-connected laptop will still be able to receive and make calls. Additionally, voicemail will continue to work through the outage.

Emergency phones and card access to buildings will continue to work throughout the outage.

The following buildings will not have network connectivity during the outage.

• 112 Woodland Street
• 16 Claremont Street
• 501 Park
  
• 906 Main Street
• Bassett Admissions Center
• Beck House
• Blackstone Hall (except the 1st floor)
• Carriage House
• Cohen-Lasry House including Colin Flug
• Corner House
• 114 Woodland Street
• Dana Commons
• Dana Residence Hall
• Dodd Residence Hall
• Anderson House
• Gates House
• Harrington House
• Hughes Residence Hall
• Johnson Sanford Center
• (previously) Kasperson Library
• Lasry Center for Bioscience
• Math/Physics Building
• Maywood Place Buildings (1 Maywood, 3 Maywood, 21 Maywood, 23 Maywood)
• Maywood Residence Hall
• Pink House (122 Woodland Street)
• Wright Residence Hall

Application/System Outages

During the maintenance, many of our applications and systems will be offline. These include (but are not limited to):

• Argos
• Banner Admin
• Computer Science server
• CUWeb
• DegreeWorks
• ITS request forms (Fileshare Requests, Mailbox Requests, etc.)
• Parallel RAS
• Phish Alert
• Printing
• SmartBuyPlus
• Software that requires licensing or communication with campus (SAS, SPSS, Software Center, etc.)
• the High-Performance Computing Cluster
• Titanium
• TouchNet
• VISIX
• VLabs
• WeBWorK

Applications that will be available during the outage include (but are not limited to):

• Canvas
• Email (via Outlook, or online)
• Microsoft Office 365
• You.clarku.edu
• Qualtrics
• Zoom

If you have a question about an application not listed, please contact the Help Desk for more information.