Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

ITS has put a temporary resolution in place and functionality should be fully restored. If you continue to have problems, please contact the ITS Help Desk at support.clarku.edu, 508-793-7745, or helpdesk@clarku.edu.

Identified

At this time, ITS is aware of an issue that is prohibiting people from using remote desktop to their Windows computer if the name of their computer ends in .ad.clarku.edu. This issue may also impact people on campus logging into a Windows computer. We have identified the issue and are working to resolve it. We will post an update here by 8am on May 15.

Began at:

Affected components
  • Other