Recovering

We have discovered a root cause and applied a fix. At this point devices are using WiFi services normally. We will keep monitoring the situation to see if further adjustments need to be made. Please contact us if you experience issues connecting or staying online.

Updated

ITS has put a change in place to provide a resolution to the WiFi outage. At this time, impacted users should now be able to successfully connect to the WiFi. We will continue to work with our vendor on the root cause of the issue, and apply a permanent solution.

If you are still experiencing WiFi connection issues, please contact the Help Desk for additional support at support.clarku.edu, helpdesk@clarku.edu, or 508-793-7745.

Investigating

Some users or devices are experiencing issues connecting to WiFi. This is impacting ClarkWiFi, Eduroam and the ClarkGuestWiFi.

ITS are working to identify and resolve the issue.

If you have any questions about this outage, please contact the ITS Help Desk at 508-793-7745 or helpdesk@clarku.edu.

Began at:

Affected components
  • Network