Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover. Some users are now able to log in successfully.

Investigating

We have received reports that some community members are having issues logging into Banner - including CUWeb, Banner Self-Service, and Banner Admin. ITS is currently investigating these reports and will update again soon.

If you have any questions about this issue, please contact the ITS Help Desk at 508-793-7745 or helpdesk@clarku.edu.

Began at:

Affected components
  • CUWeb
  • Other Administrative Services
    • Banner Admin