We've now resolved the incident. Thanks for your patience.
Instructure has applied a fix for this situation and is continuing to monitor the situation.
This issue is still ongoing, but most users are finding that the "Time Out" error is intermittent. If you're having problems accessing Canvas, we recommend reloading the page.
We are receiving reports that Canvas is intermittently slow to load or unable to load. This is likely due to high traffic issues at Instructure.
ITS will continue to monitor this outage, and update when the outage is resolved or if the outage escalates. You can also follow the incident on Instructure's status page.
If you have any questions about this outage, please contact the ITS Help Desk at 508-793-7745 or helpdesk@clarku.edu.
We’ll find your subscription and send you a link to login to manage your preferences.
We've sent you an email — please check your inbox and click the link to continue.
We’ll use your email to save your preferences so you can update them later.
Subscribe to other services using the bell icon on the subscribe button on the status page.
You’ll no long receive any status updates from Clark University - ITS Status Page, are you sure?
{{ error }}
We’ll no longer send you any status updates about Clark University - ITS Status Page.
Your email has been verified — you'll now receive status updates from Clark University - ITS Status Page.