Resolved

The wireless issues impacting the campus today have been remediated. The issue appears to be software related in specific network equipment and we will continue to work with our partners to fully resolve the root cause.

We apologize for the inconvenience today and thank you for your patience.

Recovering

Recent changes at 7:45pm appear to have resolved the issue. We are still monitoring the situation.

Identified

ITS is continuing to work on this issue and has engaged a third-party partner to help identify the root cause. We apologize for this extended outage.

Identified

Our network team are continuing to work to resolve this issue. We will update with more information when it is available.

Identified

Our network team have identified the issue of inconsistent connections for some users to ClarkWiFi, Eduroam and ClarkGuestWiFi. Our team are on campus, and are working to resolve the issue.

Investigating

We are receiving reports of WiFi issues on campus.

ITS are working to confirm, identify and resolve the issue.

If you have any questions about this outage, please contact the ITS Help Desk at 508-793-7745 or helpdesk@clarku.edu.

Began at:

Affected components
  • Network