Network & Phone: Outage

All services have been fully restored. If you are still expeirencing an issue, please notify the ITS Help Desk at helpdesk@clarku.edu or 508-793-7745. Thank you.

Network services are fully restored. Most applications are restored except for Banner/CUWeb and some dpeartment specific applications. Teams are still working on fully restoring applications. Thank you.

Additional services continue to come back online include Clark WiFi and the majority of the campus network. Some guest network users may still be experiencing an outage.

As of 8:25pm some services have been restored. Phone functionality and VPN access have been restored. On-Campus network access is partially restored.

We have confirmed that there was an issue related to the power outages happening on campus that impacted IT infastructure. The power has been restored and ITS is on-site and currently restoring services. We expect another update before 9pm ET tonight. Thank you for your understanding as we work to solve this issue.

The Clark network, including phones are currently experiencing an outage.

ITS are working to identify and resolve the issue.

If you have any questions about this outage, please contact the ITS Help Desk at helpdesk@clarku.edu.