Resolved

Instrucrure has mitigated the Amazon issue, and Amazon reports they have resolved the root issue. Canvas is fully accessible and if you experience any issues accessing Canvas, or other resources, please let the ITS Help Desk know at helpdesk@clarku.edu or 508-793-7745. Thank you.

Recovering

Instructure has mitigated the Amazon issues and Canvas is fully accessible. We will contiue to monitor the situation and provide updates here as needed. Thank you.

Identified

Instructure has confirmed that this outage is related to a larger Amazon outage (https://health.aws.amazon.com/health/status) and impacts many Instructure and Amazon customers. We will continue to monitor the situation and provides updates here as needed.

Investigating

Instructure is reporting a wide-spread outage of Canvas.

ITS will continue to monitor this outage, and update when the outage is resolved or if the outage escalates. Click here to follow Instructure's own communication on this issue.

If you have any questions about this outage, please contact the ITS Help Desk at 508-793-7745 or helpdesk@clarku.edu.

Began at:

Affected components
  • Canvas
  • Other Administrative Services
    • Canvas Catalog/Credentials