Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Identified

We've confirmed there is a problem and are working with our partners to identify and resolve it.

Investigating

We have received reports that some community members are having issues with Parallels RAS. ITS is currently investigating these reports and will update again soon.

If you have any questions about this issue, please contact the ITS Help Desk at 508-793-7745 or helpdesk@clarku.edu.

Began at:

Affected components
  • Other Administrative Services
    • Parallels RAS