Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

Instructure has fixed the core issue, and some users are now able to access Canvas.

Investigating

Instructure is reporting a wide-spread outage of Canvas. This is impacting Clark University's Canvas, and Catalog instance.

ITS will continue to monitor this outage, and update when the outage is resolved or if the outage escalates. Click here to follow Instructure's own communication on this issue.

If you have any questions about this outage, please contact the ITS Help Desk at 508-793-7745 or helpdesk@clarku.edu.

Began at:

Affected components
  • Canvas
  • Other Administrative Services
    • Canvas Catalog/Credentials