Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

ITS has been working to resolve the issues some Clarkies were experiencing while in the CUWeb Employee Dashboard.

Users can now access the Employee Dashboard, though the service may be slower than usual. If you continue to have problems, we ask that you access the Dashboard through a private browsing window, or in incognito mode.

Payroll has extended the deadlines as follows:

  • All timesheets must be submitted today by 5 pm
  • All timesheets must be approved today by 10 pm

ITS will continue to investigate the root cause of this issue and we apologize for any inconvenience.

If you continue to have problems accessing the Dashboard or have any questions, please contact the ITS Help Desk at 508-793-7745 or helpdesk@clarku.edu.

Investigating

We have received reports that some community members are having issues with CUWeb Employee Dashboard. ITS is currently investigating these reports and will update again soon.

If you have any questions about this issue, please contact the ITS Help Desk at 508-793-7745 or helpdesk@clarku.edu.

Began at:

Affected components
  • CUWeb